PRIVACY POLICY

This policy explains how OB Detailing handles information provided through this website and during enquiries and bookings. Last updated: 3 September 2026.

1. Information we collect
   We may collect your name, email address, telephone number, address or location, vehicle details, requested service, messages and any information you choose to provide.

2. How we use information
   We use this information to respond to enquiries, prepare quotations, arrange and provide services, manage customer records, take payment, provide aftercare or warranty support, and meet legal, accounting and insurance obligations.

3. Lawful use
   We process information where it is necessary to respond to your request or perform a booking, where required by law, or where we have a legitimate business reason. We will request consent where consent is required.

4. Sharing information
   We do not sell personal information. Information may be shared only with service providers that help operate the website or business, professional advisers, insurers, payment providers, or authorities where legally required.

5. Storage and security
   We take reasonable steps to protect personal information and keep it only for as long as needed for the purpose collected or to meet legal and business record-keeping requirements.

6. Cookies and website services
   The website platform and connected services may use essential cookies and similar technology to operate, secure and improve the site. Any optional cookies should be managed through the site’s cookie controls where available.

7. Your rights
   Depending on the circumstances, you may ask for access to, correction of, deletion of, or restriction of your personal information, or object to certain uses. You may also complain to the UK Information Commissioner’s Office.

   1. Contact
      For privacy questions or requests, contact sales@obdetailing.co.uk or 07523 698516.